Administrative Parts Specialist —
Job Description:
Swanston Equipment Company wants
YOU
to join our dealership as our new
ADMINISTRATIVE PARTS SPECIALIST
!
- Weekly pay
- Friendly, flexible work environment
- Amazing culture - 4th generation, family-owned company
- No nights, No weekends
- Our Vision: To be recognized as the most innovative source of equipment solutions, expanding our growth and impact with our valued partners.
Our Values: Integrity, empathy, curiosity, and commitment.
Position Purpose: The primary purpose of this position is to provide administrative support to the dealership by greeting, assisting, and providing directions and information to customers, visitors, and guests of Swanston Equipment. This position will also be responsible for providing back-up to our parts department, assisting in showroom sales, and helping customers with their purchases.
Your Primary Job Duties:
- Greet, assist, and provide direction and information to customers, visitors and guests of Swanston Equipment
- Screen customer calls, transferring them to the appropriate internal department and/or taking a message so the appropriate team member may contact them
- Provide exceptional customer service by treating guests with courtesy and respect, adhering to Swanston’s core values
- Assist with other related clerical duties such as photocopying, scanning, filing, etc.
- Maintain and upkeep the showroom, waiting areas, and other high-traffic customer facing locations within the dealership location
- Order, track, and maintain inventory of office supplies for the dealership location
- Act as the backup to the parts department assisting customers with parts related questions, inquiries, payments, returns, etc.
- Assist customers in the sale of showroom items
- Cross-train with other positions to support the needs of the dealership
- Gain and maintain knowledge of Swanston equipment product and service offerings
- Perform additional tasks and/or duties as assigned
We are looking for the following skills and qualifications in you:
- High school diploma or equivalent
- At least two years of administrative or professional work experience required
- Preferred work experience with a retail or sales environment
- Excellent verbal, written and interpersonal communication skills
- Actively listening ability
- Excellent interpersonal and customer service skills
- Excellent organizational skills with a high attention to detail
- Excellent time management skills with proven ability to meet deadlines
- Ability to prioritize tasks and function well within a high-paced and at times stressful work environment
- Proficient with Microsoft Office Suite or related software
- Highly flexible with the ability to be adaptable to fit the needs of a growing organization
- Proactive with a willingness to jump in and help
- Outgoing, empathic, and curious with the ability to build and maintain professional relationships
- Exhibits respectful and considerate behavior to all customers, co-workers, guests, visitors, etc.
- Adheres to company core values
What we can do for you:
We offer our full-time employees a comprehensive benefit package including medical insurance, dental insurance, vision insurance, 401K with company match, paid time off accrual, extended sick leave, paid holidays, and so much more! We also focus on the growth and development of our employees. As your goals and ambitions evolve throughout your career, we will be happy to help you along the way as much as we can.
Swanston Equipment is an Equal Opportunity Employer.