Branch Manager —
Job Description:
Swanston Equipment Company wants YOU to join our dealership as our new BRANCH MANAGER!
- Weekly pay
- Friendly, flexible work environment
- Amazing culture - 4th generation, family-owned company
- No nights, No weekend
Our Vision: To be recognized as the most innovative source of equipment solutions, expanding our growth and impact with our valued partners.
Our Values: Integrity, empathy, curiosity, and commitment.
Position Purpose: The primary purpose of this position is to direct all operational and transactional functions of the assigned dealership location while optimizing profitability, increasing market share, leading employees, and exceeding customer expectations. Additionally, this role is responsible for the execution of business plans and strategies while implementing and upholding Swanston processes, procedures, and policies.
Your Primary Job Duties:
- Coordinate, manage, and oversee the day-to-day activities of the branch while maintaining a high level of employee morale and maximizing customer satisfaction
- Manage and lead the workflow of direct reports while continuously evaluating and monitoring work progress and performance
- Maintain appropriate staffing levels by recruiting, selecting, orienting, training, and developing branch employees
- Collaborate with senior leadership to develop and execute on branch specific goals, objectives, and strategies
- Collaborate with HR concerning staffing, training, performance reviews, promotions, career development, salary actions and terminations of branch staff
- Identify and execute opportunities to increase dealership market share, cultivate branch growth, and sell customers on the products and services of Swanston Equipment
- Collaborate with the internal marketing team to identify and execute marketing strategies focused on branch growth
- Participate in yearly budget preparation and monthly financial meetings for the branch and its departments
- Understand, maintain, monitor, and report on overall branch metrics and budgets
- Oversee and maintain a safe and healthy work environment by enforcing organization standards, processes, and procedures while adhering to legal regulations
- Act as the escalated point of contact to address customer issues and concerns promptly
- Maintain strong communication with corporate office and other branches to maximize enterprise efforts
- Act as a backup for branch departments as needed
- Perform additional tasks and duties as assigned.
We are looking for the following skills and qualifications in you:
- 5+ years of experience working within a retail environment
- Prior experience working within an equipment dealership is preferred
- 3-5 years of management experience with demonstrated ability to guide, coach, and mentor team members
- Valid driver’s license with clean driving record required
- Class A CDL or willingness to obtain within 6 months of hire
- Fantastic leadership skills with the ability to lead and motivate others
- Demonstrate the importance of a healthy culture and being fully committed to championing that cause and living by the company core values
- Exceptional verbal, written, and interpersonal communication skills
- Strong active listening ability
- Strong analytical, problem-solving, and decision-making skills with a keen eye for identifying and executing solutions
- Flexible and able to work in a fast-paced environment
- Highly effective time management, prioritization, and organization skills
- High degree of professionalism with regard for confidentiality and commitment to ethical behavior
- Experience with Microsoft Office products including but not limited to Outlook, Word, Excel, etc.
What we can do for you:
We offer our full-time employees a comprehensive benefit package including medical insurance, dental insurance, vision insurance, 401K with company match, paid time off accrual, extended sick leave, paid holidays, and so much more! We also focus on the growth and development of our employees. As your goals and ambitions evolve throughout your career, we will be happy to help you along the way as much as we can.
Swanston Equipment is an Equal Opportunity Employer.